Sunday, August 23, 2020

Race Relations and the Olympic Games

3 Steps to Acing Your Upcoming Group Interview You’ve been approached in for a board meet. Perhaps you’re threatened. Perhaps frightened. Possibly you’re not even sure you comprehend what that really involves. Whatever your degree of fear, here are three simple strides to traversing your board meet tranquilly and in one piece. Stage 1: BEFOREYou reserve the privilege to ask who will be on your board. Do this. At that point inquire about each board part as well as could be expected. You’ll have the option to make sense of a considerable amount and get ready better for what each may be generally quick to ask you. What does this specific gathering of individuals educate you regarding what the organization is attempting to assess?You can likewise ask to what extent (generally) the meeting should last. This will give you a nice sentiment for what amount to and fro conversation will be conceivable, how much space you’ll be given to pose inquiries, to what extent your answers can be, etc.Step 2: DURING Treat every individual on the board like an individual not simply one more anonymous face. This isn't an indifferent divider asking you inquiries. Every questioner on your board is another chance to make a human association and persuade that a lot more individuals in the organization what an extraordinary fit you would be.Be sure to observe everybody’s name as they are presented. Record every one if that causes you recall. When responding to questions, talk straightforwardly to the person who asked, yet then attempt to widen your answer out to cause the remainder of the board to feel remembered for the discussion.Step 3: AFTERYou’ve took in their names and put forth an attempt to interface with each board part presently thank every single one of them earnestly withâ solid eye to eye connection and a quality handshake. From that point forward, it’s the typical post-meet follow-up methodology. Be that as it may, recall that you have to keep in touch with one card to say thanks for each board part. It appears to be a torment, however it’s these little contacts that will help set you apart.The board talk with: 6 hints for previously, during, and after

Friday, August 21, 2020

Future Career Essay Example | Topics and Well Written Essays - 750 words

Future Career - Essay Example I have consistently had particular talent with youngsters. Their interest and complete absence of hindrance has captivated me and I have delighted in long stretches of fun and skip with kids. I am a decent audience and am understanding and careful. I appreciate a magnificent compatibility with kids because of my comical inclination and narrating abilities. I can be discerning, and time went through with youngsters never tires me - in certainty I think that its a reviving change from work or study. I accept this connection to kids has been a central point in my picked profession alternatives of either Early Childhood Teacher or Children’s analyst. Youth instructing is a particular field; subsequently I will need to seek after a Bachelor’s qualification in Early Childhood Education. I will likewise need to look into the prerequisites of the state where I will need to work to achieve further educating qualifications. This will empower me to find a new line of work as a youth instructor. I may need to start as a right hand so as to increase some understanding before I can be recruited as an educator. I will likewise need to learn extraordinary aptitudes to have the option to slide to the degree of my young charges and view life from their viewpoint so as to hold their advantage and make learning a fulfilling and enhancing experience for them. Plus, I will need to improve my specialties and artworks abilities in order to build their innovativeness and figure out how to think and react quickly so as to have the option to deal with tight spots. The primary long stretches of a child’s life are critical on the grounds th at here the establishments of their social aptitudes, feeling of self, virtues just as impression of their environmental factors and subjective abilities are laid. This is likewise when the human cerebrum develops at its quickest pace. Thusly these initial barely any years are basic to support sound improvement of a child’s physical and mental capacities. Now in their lives, when they will likely connect with individuals outside their close family just because; I will need to adjust to the enthusiastic needs

Saturday, July 11, 2020

How to Choose Your Project Essay Sample

How to Choose Your Project Essay SampleHave you ever been asked to write a project or thesis for your schoolwork? Then you probably know how hard it can be, and when you are asked to write a thesis or project for your schoolwork you probably have several ideas for answers. Here are a few project or thesis ideas that you can use to help make the choice easier on yourself.-This is a topic that you would probably like to have researched and understand. There is a huge variety of subjects which are different enough to interest you but not so different that you will not be able to understand them. You could research on subjects such as culture, health and nutrition, history, economics, arts and crafts, literature, personal relationships, or anything else that you think might be interesting.-This topic is one which would require more writing than the others. The only thing is that you will have to be more specific in describing what you want to say, especially if you are writing on somethi ng like a nature study. For example, you may want to research an organism's life cycle or find out why certain plants look the way they do. If you do not have enough knowledge of the topic, you can still learn about it.-If you do not have enough knowledge to write a good essay for these essay samples, then you may consider a topic like that. You should start by researching the topic, finding out if there are already many people who are writing about it. There should also be enough time to find and interview the experts who have the knowledge to provide you with useful advice. Once you have these things covered, you may then spend time writing.-The idea of this topic is something that you could know more about. While you may not know how to include everything, you can try using something else that can help to fill the gaps and help you write the best possible essay.-Another topic which is similar to the common themes mentioned above is family. This could be because you are currently working on a project related to your family, so you might want to write about your family and its development over the years. It is also a topic that is often used in elementary and middle school essays.So if you are given an assignment to write a project or thesis for your schoolwork, then you might consider using these essay samples to help you make your choice. All of these essay samples are based on what they teach us, so if we know how to read and write, then we can make good choices based on this knowledge. Then we are better prepared to make our choices at the next level.

Wednesday, May 20, 2020

The Between The Appropriation And Appreciation Of Race And...

Society has always struggled to discern the difference between the appropriation and appreciation of race and cultures. With the advent of new media and anonymous interactions, these struggles reach a new level of complications and concerns, thus necessitating an open platform for the development of proper etiquette. Virtual communities have an incredible potential to help individuals of different racial backgrounds understand one another, however, this potential is stagnated by the relentless perpetuation of racial stereotypes on various domains. In modern society, it is not uncommon for people to have access to the internet. Whether one has access to the internet at home or at their local library, nearly everyone in this day and age†¦show more content†¦Under these conditions, the potentiality for individuals to gain insights on the experiences of the oppressed is not only eradicated, but it is replaced with cheap, one-dimensional and detrimental stereotype instead. Perhaps one problem with new media is its inconsistency in requiring elements of identity across various platforms. While it may require someone to identify a gender, it might not ask them to declare a race. The underlying problem here is society’s propensity to assume that if one does not declare their race, the default is white. By declaring a race, a user chooses to play as that race regardless of whether or not it is truly representative of who they are. There are two common outcomes of this choice. In one instance, people of another race will elect to play the role of an Asian woman. While there are many possible ways to showcase one’s personality, most players decide to â€Å"engage in a form of hostile performance† (Nakamura 2) instead. By doing this, the achievements, challenges and experiences of Asian women are completely disregarded in favor of the romanticized belief that Asian women are docile, submissive, and exotic. This type of behavior is problematic because â€Å"roles give people new stages on which to exercise new identities, andShow MoreRelatedCultural Appropriation And Its Effect On Society1640 Words   |  7 Pagesbeing had about race and its role in society today. Everywhere you look, in every news story and Facebook status, there is an ongoing debate regarding race and inequality. One of these major discussions regards cultural appropriation, which is an infamous problem around Halloween. Many individuals are confused by this concept of appr opriating culture simply because they cannot distinguish the line between appreciation and appropriation. Thus, these blurred lines lead to offending cultures as well as perpetuatingRead MoreThe Dichotomy of Cultural Appropriation764 Words   |  4 PagesThe Dichotomy of Cultural Appropriation | Womanist Musings Wednesday, September 12, 2012 Cultural appropriation is the ultimate dichotomy. The conqueror or oppressor says that a group of people are worthless, that they are less than human and don’t deserve equal rights. The oppressors strip these people of their rights, their dignity, and often, their culture. At the same time, this isn’t good enough for the conquerors. The culture that these people have created and the fruits of their labor areRead MoreCultural Appropriation Is Inevitable Like Globalization1546 Words   |  7 PagesCultural appropriation is inevitable like Globalization The cultural exchanges of ideas, beliefs, and technology, the greater chance of cultural appropriation. This phenomenon is called globalization. Cultural appropriation is inevitable, but it can be viewed in a positive perspective instead of the current negative one. Consider the first time blue jeans became popular in American culture, now across the global people wear blue jeans and some consider it a major part of American culture ().Read MoreThe Double Standard Of Cultural Appropriation : What Is Wrong With Your Favorite Pop Stars?1474 Words   |  6 PagesThe Double Standard of Cultural Appropriation: What is Wrong With Your Favorite Pop Stars? While adolescents struggle to find their identity in the world, some struggle between two different worlds: firstly) conforming to the behaviors in western society; and secondly) having pride in one’s culture. In accordance: A person s cultural identity forms important and vulnerable parts of who they are. We tend to define ourselves by what we believe and express our beliefs through certain symbolsRead MoreEffects Of Cultural Appropriation On The Fashion Industry1316 Words   |  6 PagesJulia Raffa English 1110.01 David Winter 23 October 2015 The Effects of Cultural Appropriation in the Fashion Industry The fashion industry is one of the most prevalent and visible forms of influence on today’s society. Billboards, malls, magazines, TV, movies, advertisements, runways, etc. are filled with fashion campaigns usually distributed to make a statement and to influence the consumers. Often times, the fashion industry engages in offensive promotions like romanticizing eating less andRead MoreAppropriation Of Culture And Its Effects On Foreign Countries938 Words   |  4 PagesAppropriation of culture Cultural is where a group of people develop common ideas, common ways of doing things and common interpretation of certain things. Culture has great influence on foreign countries. People often from other countries get attracted to cultural aspects of other countries. Culture has great influence on media, politics and people’s everyday life. I experienced a pop culture moment where a group of white women was wearing sari (a cloth that is draped around the woman s body; itRead MoreCultural Appropriation And Its Effects On Society1965 Words   |  8 Pages Cultural appropriation defines as someone taking or borrowing aspects of another culture that is not their own. Author Lilly Workneh gives a clear definition when stating, â€Å"Appropriation [of a culture] occurs when a style leads to racist [assumptions and] generalizations†¦where it originated, but is deemed as high-fashion, cool, or funny when the privileged take it for themselves† (Workneh). Whether it is int entional or not, appropriating a culture involves partaking in the continuation of disempoweringRead MoreThe Importance Of Cultural Appropriation1716 Words   |  7 Pages Cultural Appropriation can be a very controversial topic. According to the Cambridge Dictionary, Cultural Appropriation is defined as: â€Å"The act of taking or using things from a culture that is not your own, especially without showing that you understand or respect this culture.† There are various opinions and feelings on this topic. Some believe it is very offensive and should not be done, some believe it happens but is unavoidable and everyone should get used to it, or some believe it doesn’tRead MoreAppropriation Of Culture And Culture1060 Words   |  5 PagesAppropriation of culture A culture is where a group of people develop common ideas, common ways of doing things and common interpretation of certain things. Culture has great influence on foreign countries. People often from other countries get attracted to cultural aspects of other countries. Culture has great influence on media, politics and people’s everyday life. I experienced a pop culture moment where a group of white women was wearing a sari, a cloth that is draped around the woman s body;Read MoreHip Hop Culture And Culture1196 Words   |  5 PagesHip-Hop Culture and race have had a complicated relationship in the past two decades. It has been commonly referred to as â€Å"black music† and a reflection of black culture. However, recent studies done by the Mediamark Research Inc. showed that 60% of rap music buyers are white. With the emergence of white, Latino, Asian, and other rappers with diverse backgrounds on the Hip Hop scene it is important recognize the changing color of the g enre and the stereotype it holds as â€Å"black music†. Black culture

Wednesday, May 6, 2020

The Philosophy Of Science And Philosophy - 1835 Words

Introduction A great explanation of scientific process in the book Philosophy Of Science; the Central Issues is â€Å"Russian doll model; for just as each doll contains smaller dolls inside it, so, too, each scientific theory includes the verified content of the earlier theories it has absorbed† (Curd, pg 909). In metaphysics and philosophy reductionism is claims that all sciences are reducible to physics. Contrary to what many philosophers like Ernest Nagel believe all new scientific theories are able to be reduced or absorb to one already established. Philosopher Jerry Fodor rejects the reductionist view. In this paper I will present both philosophers arguments. I will also present my argument not all sciences are reducible to physics. Ernest Nagel According the merriam webster dictionary reductionism is: explanation of complex life-science processes and phenomena in terms of the laws of physics and chemistry; also : a theory or doctrine that complete reductionism is possible. In the twentieth century philosophers like Ernest Nagel believed reduction was the primary way to unify all sciences. One example is chemical bonding can be reduced to quantum mechanics, which revolutionizes bio chemistry by revealing the nature of the bond and determines the shape of molecules. When a theory is present and absorb Nagel believes the theoretical term does not change when the reduction occurs. Philosophers Suppes and Adams agree and a semantic approach toShow MoreRelatedThe Philosophy Of Science And Science1030 Words   |  5 Pagesthis class began, I thought of myself as a person who tended to lean towards science as fact-based and found it hard to believe in some philosophical and religious claims that were not backed up by exper imentation and evidence. Five weeks later, my views haven’t changed drastically, but have instead been developed and broadened. I now understand the importance of the philosophy of science and why philosophy and science should be interconnected. The need to question things that may appear to be factualRead MoreThe Impact Of Science And Philosophy Of Science Essay1336 Words   |  6 Pages Alan Francis Chalmers is an associate professor who works extensive in the history and philosophy of science (physical). Alan Chalmers has taught at the University of Sydney since 1971, first in the School of Philosophy, and from 1987 at the Unit for the History and Philosophy of Science. He attained a B.Sc. in physics at the University of Bristol, and his M.Sc. in physics from the University of Manchester. His Ph.D. on the electromagnetic theory of J.CRead MoreThe Philosophies Of Science And Nursing Science1644 Words   |  7 Pages Module 2.1 Worldviews Discuss the worldviews of science (perceived, received, etc.) that influence nursing theory development and nursing science. The worldviews of science include two different pieces: Perceived view and received view. Empiricism and positivism are two major characteristics of received view. McEwen and Wills (2007) state that â€Å"empiricism is founded on the belief that what is experienced is what exists† (p. 515). In other words, one’s experiences determine what we know. ThisRead MoreThe Importance Of The Philosophy Of Science865 Words   |  4 Pages(Snauwaert, Importance of the Philosophy of Science, 2012). A pedagogical view allows the students to reflect upon their activities to solve a scientific puzzle which can stimulate the learning process for future endeavors. Students cant just learn science content and engage in lab experiments; they need frameworks that allow them to pull these activities together in a meaningful way (Gilbert, 2011). Introducing current events into lessons encourage common science language used in society.Read MoreThe Science Of Mind Philosophy801 Words   |  4 Pages The Science of Mind philosophy is not an abstract spiritual theory, but rather, a study of Consciousness, and, specifically, our expression of It. Ernest Holmes considered this study of Mind to be a science, in that it correlates principles and practices that can be applied and proven to be effective. Even so, the correlation of principles and practices is not what makes the Science of Mind a practical philosophy to live by. Anyone can deduce principles and devise practices that enhance andRead MoreThe Philosophy And Science Of Caring1447 Words   |  6 PagesAbstract Caring is a term that is very essential to nursing practice. It is a science and an art that is practiced and perfected by nursing professionals. Jean Watson is a well-known American theorist that created the Philosophy and Science of Caring. Caring in nursing is the important connection between the nurse and the individual that seeks care. Watson’s theory of caring is based on the concept of human relationships and consists of carative factors that should embody the nurse. This paperRead MoreThe Feminist Philosophy Of Science Essay1712 Words   |  7 PagesFeminist interaction with the philosophy of science, and in particular a feminist interpretation of epistemology, concerns the extent to which bias influences and shapes knowledge within the scientific community, and means to rectify this. There are three main distinctions of feminist philosophy of science - feminist empiricism, standpoint theory, and postmodernism. I am to be comparing and contrasting two of the three, specifically feminist standpoint theory and empiricism. I shall argue that standpointRead MoreThe Philosophy And Science Of Caring941 Words   |  4 PagesJean Watson introduced her first published book Nursing: The Philosophy and Science of Caring (1979) more than 30 years ago. Her statement Caring is a professional ethical covenant that nursing has with the public to sustain human caring in instances where it may be threatened; it necessarily involves something deeper and more substantial than a ‘customer model’ orientation (Watson, 2009, p. 470). In her theory it is stated that caring is the essence of nursing and that professional nurses shouldRead MoreThe Philosophy And Science Of Caring1590 Words   |  7 Pagescommunity, and their actions at home. The people that nurses service are always watching and always listening, nurses are leaders in the community and set an example that others will follow. The philosophy of nursing that really strikes home for me is that of Jean Watson. Watson developed â€Å"The Philosophy and Science of Caring† in 1979. Watson states, â€Å"Caring begins with being present, open to compassion, gentleness, loving kindness, and equanimity toward and with self before one can offer compassionateRead MoreThe Philosophy Of Social Science1076 Words   |  5 Pagesintention to explore the philosophy of social science of which he categorises into four modes. He attempted to seek for the acceptable compromises between all and each mode to define a better way of understanding the social world. Hollis clearly states that the key task of this book is to reflect on the underlying philosophy of social science through the critical examination of the theory and methodology in each approach. Some of the key questions are; whether the study of social science can use the same

Business Strategy and Strategic Management †MyAssignmenthelp.com

Question: Discuss about the Business Strategy and Strategic Management. Answer: A business strategy can be regarded as the game plan taken by the management to conduct various operations, stake out the position in the market, compete with the other companies and achieve various strategies of the organization. The strategy of a company helps to strengthen the competitive position which will be beneficial in the long run. It helps to create a vision and direction for the entire organization. The strategic plan is a framework of the principles that provides a clear picture of how the company will attain the goals. This paper will highlight the importance of strategy and its role in non-profit organization. It will also give an in-depth idea of the challenges which are faced by the organization in the implementation of the strategy (Omar, Leach and March 2014). Strategy is important because it gives a clear picture of the performance of the business, its various capabilities and how the business will grow in the long run. A proper and planned business strategy will be a guide for the company. It will give an idea to compete with the other companies. A business strategy also helps to identify the opportunities and trends for future. It can help to identify the broader changes such as technological, political and social change. A business strategy also helps to develop certain important tactics for the development of business in the future. It creates a vision and direction for the organization. Strategy helps the organization to get a clear understanding of their own company. It also identifies and addresses the weaknesses and provides a clear understanding of the capabilities. Strategies help in the mitigation of risk. It is important to understand the business environment and accordingly prepare a business strategy. So, a proper understand ing of the market environment is very important for a successful business venture (Skelcher and Smith 2015). Strategy is important to expand the business in a new country. It will give an idea of the challenges and opportunities that are available in other countries. Strategies are important to an organization unlike business planning. It not only identifies the mission and visions of the company but also design the required action plan. For example, in order to adopt the strategy of expanding B2B revenue, it is important to frame out a proper action plan. Strategies also help in achieving the objectives of the business (Maier, Meyer and Steinbereithner 2016). For example, if an e-commerce business needs expansion to increase the sales volume, there must be a definite strategy which is to be identified to meet the targets of the company. Strategy helps in making different kinds of choice, allocates the resources for strategic initiatives, establishes priorities and co-ordinates for achieving the desired output. Strategy helps in defining timeless and gives a clear idea of accountability for achieving the results. It enhances commitment and communication in the organization. It increases the alignment of all the activities of an organization and also fosters commitment in different levels (Burke 2017). A proper business strategy helps in evaluating the progress of the business organization. Strategy is important because it includes all the employees of the organization. Strategic helps in the attainment of organizational goals. Business strategy is important for nonprofit organization. The financial forecast is also crucial for the nonprofit organization. It allows effective utilization of the financial and human resources. The nonprofit organizations also provides strategic plan to potential donors and it can be compared to the profit earning business ventures that plans their capital sources effectively. The expenditure of the nonprofit organization is prioritized on the basis of their service quality. It can be said that the strategic plan acts like a guide to the organization (Grant 2016). It ensures that all the team members are working to achieve the goals of the organization and they also prioritize the goals accordingly. The nonprofit organization unlike the business ventur es also needs to identify the opportunities and threats. It is also important for them to analyze the strength and weaknesses of the organization and find out the valuable and unique services accordingly (Wicker and Breuer 2013).Management and performance planning are the two important tools for the implementation of strategy in a nonprofit organization. The nonprofit organization must also engage its stakeholders in its strategy. The charity organizations are also benefitted from these strategies. There are some stakeholders who do not fulfill the expectation of the organization. So, proper planning is required in nonprofit organization (Chang 2016). Strategy helps in the development of a common vision in the nonprofit organization. It also helps in clarifying the beliefs and values and providing a proper vision for the operational decision. Strategy also helps in defining the goals and missions in a nonprofit organization. The broader objectives of strategic planning can be broken down into small plans. Strategy also helps in creating a definite work plan for the organization. The task plan will provide information to fulfill the basic objectives and it will also help to keep a track of the performance of the organization. It is also important to assemble the plan in a nonprofit organization (Hudson 2017). There are certain important challenges which are faced by a business organization. The challenges are faced in developing and implementing the strategies in business There are many organizations that create a strategic plan but they do not follow it. They develop the plan for the sake of development and work out everything out of plan. This must not be adopted because these will not help the business to develop further. It is also important to focus on the business environment and plan out the results. Only mere development of the strategic plan will not help the organization. The business owners or the top officials sometimes make false promises or partial commitments to the company. They do not have proper knowledge of the internal working environment of the company (Colombo et al. 2014). The business leaders must have proper knowledge of the firm because it may be necessary to develop or change the strategy in order to fulfill the required goals. The business organization also fac es challenges in its strategy when there is no right person who is involved in the execution of the plan. it is seen that the implementation of strategy fails due to inappropriate and weak leadership. The organizations chooses wrong leaders for developing its strategy. This affects the organization because such leaders cannot take important decisions in the company. If the leaders are not present in the right time and with the right people, it affects the organization. The business leaders are not able to take important decisions and support the firm in weak environment. The leaders must have the capacity to think strategically. Both ineffective leadership and lack of proper attention of the leaders affects the strategy of the business organization (Angeloska-Dichovska and Mirchevsk 2017). Strategy also requires proper consensus building. There must be proper communication, collaboration and participation in the organization. It is important to understand the problem and discuss the issues with the co-workers so that there is development of proper strategy. Lack of honest and weak assessment will lead to the development of inappropriate and weak strategy. The firms must try to implement the strategy properly. There are certain business firms which cannot change its strategy or adopt any new changes quickly (Stacey 2016). The strategy of a business also fails when there is no momentum in the short run. The annual evaluation of a strategy is very much important to check the effectiveness of the business. This will help in the growth and development of the organization. These evaluation will also help to take certain steps which will help in the development of the organization in the short run (Wheelen and Hunger 2017). Strategy refers to a framework of the business plan based on which the necessary actions are taken in a business to achieve the business goal. In order to cope up with the changes in an organization, strategies are required to develop. The modern competitive environment is defined as the dynamic system or the market structure in which a business competes. However, in the modern competitive environment business strategy should be updated to get success in a business (Peppard and Ward 2016). Incorporation of the new strategies in the business is a relevant concept to overcome the barriers in a business. As for example, if the business organization needs to incorporate the change in their existing system then formulation of a strategy is required before the implementation of the strategy. Strategy formulation allows the organization to make the quick decision regarding the current situation. Therefore, to make the organizational structure flexible and dynamic strategy formulation is cru cial for any organization. However, in the recent years, development of the new business strategy is essential to gain competitive advantages. Traditional strategy in a business resists the business to survive in a competitive environment (Akter et al. 2016). Incorporation of the fast change in the business is a prior element in the current years to enhance the market share in the competitive environment (Cortimiglia, Ghezzi and Frank 2016). Establishment of the new strategy is required for the competitive advantages however, the strategy should be technology oriented. The traditional process of the strategy formulation is less effective in the modern competitive environment. Hence, every business organization needs to adopt the strategy that is associated with the modern technology as it makes the business operation faster and effective. However, in the competitive environment, it is vital to develop a clear vision regarding the business objectives of an organization. As for example, communication with the strategy leads the organization to develop a clear vision about their business goal. This will enable the employees of an organization to survive in the competitive environment by utilizing the modern strategies in the business. As for example, providing quality product or service with low price is an effective strategy that is used by several large and small business organizations to survive in the modern competitive environment. However, in the modern time consumer prefer quality product at reasonable price. This strategic concept is relevant for the business organization to achieve the demand of the target customers in a modern competitive market (Baker 2014). In order to get a valuable position in the modern competitive environment, the business organizations should incorporate the strategy that is customer oriented (Akter et al. 2016). However, the concept of the strategy is relevant for the success of a business but in the modern competitive environment, a traditional strategic concept is not appropriate. Hence, technology and customer oriented strategies are essential to lead a business to survive in the competitive market. The demand of the modern people is changing over the time thus it is important for the business to develop strategies that meet the needs of the modern market by achieving competitive advantages. Thus, it can be said that the strategy of an organization must be realistic rather than a mere plan. The success of a business enterprise depends on the various measures which are implemented by the stakeholders. This strategy is vital for achieving various kinds of objectives. The strategies must be framed in such a way that it can be easily changed to fulfill any minor needs. There are different sources from which strategies can be framed, obtained and put into practice. The strategic objective of the organization are based on the necessity of the organization and also help in making an realistic assessment of the firm's achievement. There are certain challenges which are faced in the development and implementation of strategic plan. It is vital that the business organization selects an appropriate leader and the leader must be efficient and effective so that the strategy of the business can be developed effectively. A proper business strategy also helps in improving the marketing channels and thereby improve its sales and profit. It also helps in transforming the mission and vision of the business into effective strategies. therefore, it can be said that strategy helps to create proper focus and direction in the business. References Akter, S., Wamba, S.F., Gunasekaran, A., Dubey, R. and Childe, S.J., 2016. How to improve firm performance using big data analytics capability and business strategy alignment?.International Journal of Production Economics,182, pp.113-131. Angeloska-Dichovska, M. and Mirchevska, T.P., 2017. Challenges of the Company in the New Economy and Development of E-business Strategy. STRATEGIC MANAGEMENT,22(2), pp.27-35. Baker, M.J., 2014. Marketing strategy and management. Palgrave Macmillan. Burke, W.W., 2017.Organization change: Theory and practice. Sage Publications. Chang, J.F., 2016.Business process management systems: strategy and implementation. CRC Press. Colombo, M., Mohammadi, A., Rossi-Lamastra, C., Foss, N.J. and Saebi, T., 2014. Innovative business models for high-tech entrepreneurial ventures: the organizational design challenges.Business Model Innovation: The Organizational Dimension, pp.169-190. Cortimiglia, M.N., Ghezzi, A. and Frank, A.G., 2016. Business model innovation and strategy making nexus: evidence from a cross?industry mixed?methods study.RD Management,46(3), pp.414-432. Grant, R.M., 2016.Contemporary Strategy Analysis Text Only. John Wiley Sons. Hudson, M., 2017.MANAGING WITHOUT PROFIT. DIRECTORY OF SOCIAL CHANG. Maier, F., Meyer, M. and Steinbereithner, M., 2016. Nonprofit organizations becoming business-like: A systematic review.Nonprofit and Voluntary Sector Quarterly,45(1), pp.64-86. Omar, A.T., Leach, D. and March, J., 2014. Collaboration between nonprofit and business sectors: a framework to guide strategy development for nonprofit organizations.Voluntas: International Journal of Voluntary and Nonprofit Organizations,25(3), pp.657-678. Peppard, J. and Ward, J., 2016.The strategic management of information systems: Building a digital strategy. John Wiley Sons. Skelcher, C. and Smith, S.R., 2015. Theorizing hybridity: Institutional logics, complex organizations, and actor identities: The case of nonprofits.Public administration,93(2), pp.433-448. Stacey, R.D., 2016.The chaos frontier: creative strategic control for business. Butterworth-Heinemann. Wheelen, T.L. and Hunger, J.D., 2017.Strategic management and business policy. Pearson. Wicker, P. and Breuer, C., 2013. Understanding the importance of organizational resources to explain organizational problems: Evidence from nonprofit sport clubs in Germany.VOLUNTAS: International Journal of Voluntary and Nonprofit Organizations,24(2), pp.461-484.

Thursday, April 23, 2020

Deflection lab report Sample

Deflection lab report Paper When loads are applied to a beam their originally straight axes become curved. Displacements from the initial axes are called bending or flexural deflections. The amount of flexural deflection in a beam is related to the beams area moment of inertia (l), the single applied concentrated load (P), length of the beam (L), the modulus of elasticity (E), and the position of the applied load on the beam. The amount of deflection due to a single concentrated load P, is given by: Objective: Is to find the relationship between the deflection at the center of a simply supported beam and the span, width. Apparatus: Frame with Movable Knife Edge Supports. Steel rectangular beam. Weights. (0. AN) Ruler. Dial Gauge. Fernier caliper. Procedure: I. Weve arranged the beam span as mommy by locating the knife edges on the beam supports, then the mid span point has been measured, thus we were able to place the load hanger. II. Weve measured the width and depth of the beam. Ill. Weve settled gauge by assuming the load hanger as zero load. IV. Weve applied first 0. AN on the load hanger and recorded the first reading of the deflection by the dial gauge instrument. V. By adding 0. N to the load hanger e were able to record the next readings. VI. Then weve taken off the loads and repeated the test. VII. For the theoretical deflection weve got it from the formula: 6= WALL / ell By substitution W as (0. AN then IN, until 2. AN) Results: Span of the beam: L = 1 mm Width of the beam: b = 25 mm Depth of the beam: h = 6 mm Thus Moment of inertia is: E = 200 Gap = 2 N/ Theoretical deflections are: -0. 1 157 mm 52- = 0. 2314 mm = 0. 3472 mm 64= = 0. 4629 mm 65- -0. 5787 mm Load (N) Experimental deflection Theoretical deflection (mm) Difference between theoretical and experimental deflections (mm) We will write a custom essay sample on Deflection lab report specifically for you for only $16.38 $13.9/page Order now We will write a custom essay sample on Deflection lab report specifically for you FOR ONLY $16.38 $13.9/page Hire Writer We will write a custom essay sample on Deflection lab report specifically for you FOR ONLY $16.38 $13.9/page Hire Writer Test (1) deflection (mm) Test (2) deflection Average deflection 0. 5 0. 100 0. 116 0. 016 1. 0 0. 230 0. 231 0,001 1. 5 0. 330 0. 340 0. 335 0. 347 0. 014 2. 0 0. 440 0. 445 0. 443 0. 463 0. 020 2. 5 0. 560 0. 570 0. 565 0. 579 Table 1 Deflection at centre of a simply supported beam (mm) Figurer (Load VS.. Deflection) Discussion: From the results, it can be seen that the load and deflection are directly proportional. As the load is raised, the deflection also increases. Vice versa, when the load is removed, the deflection decreases as well, it can also be noted that he theoretical deflection is higher than the experimental deflection. This can be due to the errors committed during the lab work as well as the effect of limiting factors such as inaccuracy of readings for more than two decimal places. The percentage error is high and it proves that the experiment wasnt done as cautiously as it should be. The theoretical value is very high in relation to the experimental values, the error can be observed in deflection when the load was being removed as it has ay. Mm reading when no load is placed. This could be due to the zero error which means that the arrow was not placed to zero before he experiment began or it could be due to some defects in the apparatus. It could also be due to air pressure. Conclusion: The conclusion to this report is that the deflection and load are directly proportional and deflection increases as greater load is placed on the beam. The slope of the graph is steep and it increases sharply when the load is placed in mid-span. Errors can never be ignored when it comes to laboratory work. The aim is to reduce the error as much as possible to obtain accuracy in work. Ways to reduce the error are: By repeating the experiment for three times or more and then taking the average readings. By being extra cautious during the experiment By asking more than one person to record the readings and carry out the experiment By using digital gauge indicator to record the experimental values. References: Mechanics of Materials, Russell C. Hobbler Experimental methods: an introduction to the analysis and presentation of data, By Less Kirk Mechanics of Materials (8th De. ), By Greer, James M. , Good, Barry J. Materials Science and Engineering an Introduction (4th De. ), William D Cloister, JAR (Frank Durra and Hosannas al Imagine, 2003)

Tuesday, March 17, 2020

Benchmarking Money Transfer Services

Benchmarking Money Transfer Services Free Online Research Papers Money transfer overseas is that process in which money can be transferred from one location to another. Various companies are offering this type of services to a large number of customers. Money transfer process is fast, reliable, as well as convenient to manage. By these methods, money can be sent or received in any part of the world without any harassment. Western Union Money Transfer was incorporated in the year 1851 and is a leading financial services provider specializing in money transfer business in the United States. Western Union Money Transfer offers a wide variety of services to its customers, which include money orders, consumer-to-consumer money transfer and many other types of commercial services. In 2006, the number of operating units of the Western Union Money Transfer was 2700,000 with branches of this renowned financial service in more than 200 countries worldwide. When it comes to sending money from place to place, Western Union is the most well-known money-transfer company around. While Western Union is the forerunner in this service industry there are alternatives. Western Unions main competition is from MoneyGram. MoneyGram allows customers to send and receive money through 75000 centers throughout 175 countries across the world. MoneyGram has been providing trusted payment and financial services since 1940. MoneyGram diversity of branches gives you choice and convenience, with many offering extended hours so you can send and receive money at a time that’s convenient for you. MoneyGram claims to be cheaper than the leading money transfer provider, although costs may vary by country and the amount of the international money transfer. Furthermore, Western Union started a strategy to decrease their prices in 2009, and they could be cheaper than MoneyGram. This issue will be presented and analyzed through this research. 1.2 Problem Presentation In this case study, I’m working with Ahli Bank (quality assurance department), who are looking forward to improve the performance of MoneyGram service in Jordanian market. They need to measure the level of people awareness of their money transfer service as a main competitor of the leading Money transfer service Western Union, taking in consideration that Western Union has a monopolistic position in Jordan. They need also to know how satisfied the current customers with their service in order to make any improvements and to be able to close the service gaps. They need also to plan their marketing strategy accordingly, so they need to know where they should align their plans, how they could increase their market share by increasing people awareness in the first place. They need a real comparison between two services to take a full image about the current situation, and how could Western Union succeed with continuous efforts for improving themselves, and rewarding their cust omers to keep their loyalty. They need to collect Jordanian feedback and measure their responses, measure their awareness, and loyalty level. So, which attributes should be measured? How much do a quick response, the spread and costs affect customers’ satisfaction? How should they gather the customer expectations? How should the company fulfill these expectations? How could they close the service gap? How could they achieve and sustain a competitive advantage? And how could they shine in money transfer industry in Jordanian market?! 1.3 Why benchmarking Benchmarking is the master key to becoming the best; and it is one of the most effective means to identify improvements which can make a significant difference to our service. This improvement could be defined as increasing customer satisfaction in the most effective manner. In this research, we are trying to provide Ahli Bank with solid data about the awareness and performance of MoneyGram service comparing with the main competitor Western Union. 1.4 Purpose 1. To highlight money transfer services in Jordan. 2. To benchmark money transfer services – MoneyGram and Western Union – in the following dimensions: Spread Cost Awareness SERVQUAL five dimensions: Reliability Responsiveness Assurance; Empathy, and Tangibility 3. To discover the gaps between MoneyGram and Western Union, and come up with recommendation that may close the gaps and help Ahli Bank to improve the performance of MoneyGram. 1.5 Strategy The strategy in this project as follows: 1. Distributing a survey which built on SERVQUAL model, the results of this survey are analyzed and measured to give us a feedback about the gap between MoneyGram and the money transfer leader Western Union. 2. Visiting the suppliers of money transfer services (banks, and money exchange agents) 3. Electronic awareness survey to measure the awareness level of MoneyGram service as a competitor of Western Union. 4. Calculating the net promoter score NPS, to measure the responses on the recommend question, and measure the loyalty of customers. 5. Collecting information about the cost and spread of both services. 1.6 Limitations 1. Limited time to complete the study. So we can’t conduct interviews with money transfer users to get more information about their needs and attitudes. 2. Confidentiality of data regarding the visited agents, especially when they know the visit is for research purposes. 3. Confidentiality of Ahli bank documents: all data are gathered outside the bank, using surveys and mystery shopping. 4. Jordanian culture: Jordanian can’t understand the importance and added values of research, so they keep their information confidential, they are preservatives from participating in surveys, and they are not aware of their requirements and needs when they are answering the service quality questions. These issues complicate data collection process. 2.0 Methodology 2.1 Process Analysis – Flowchart The following flowchart represents the process of sending and receiving money through money transfer agents. 2.2 SERVQUAL Survey SERVQUAL is an instrument for measuring how customers perceive the quality of a service. This method is based on the five quality dimensions: Tangibles – the appearance of the physical facilities and materials related to the service Reliability – the ability to perform the service accurately and dependably Responsiveness – the willingness to help customers and provide prompt service Assurance – the competence of the system and its security, credibility and courtesy Empathy – the ease of access, approachability and effort taken to understand customers’ requirements The data obtained from this tool can be used to compute service† quality gaps. By examining these various gap scores a company can not only asses its overall quality of service as perceived by customers but also identify the key dimensions, and facets within those dimensions, on which it should focus its quality improvement efforts. Our survey in this project is based on SERVQUAL instrument, with 20 questions to cover the service quality five dimensions, 4 questions each (See Appendix 1). We had distributed the survey in Arabic language, and we tried to cover different age groups, different education levels, and different occupations. 2.2.1 Survey Analysis Sample size: 64 participants (Random sampling) 48 responses were included in our analysis. (75%) 16 responses were excluded from our analysis (25%). These responses were from Ahli bank employees, which could bias our analysis to MoneyGram. Western Union users: 67% of the sample ïÆ'   81% using money exchange subagents 19% using banks MoneyGram users: 23% of the sample ïÆ'   18% using money exchange subagents 82% using banks Other services users (SpeedCash, Wire transfer †¦): 10% of the sample ïÆ'  supplied by banks Sample demographics: Demographic variables Segments and percentages Gender 52% Male 48% Female Age group 2% Less than 21 48% 21 to 30 25% 31 to 40 17% Above 41 years Educational level 45% Bachelor 6% Master and above 13% College and less 36% Unspecified Occupation Teachers, Lawyers, Pharmacists, Managers, students†¦ Table 1: SERVQUAL survey sample demographics 2.2.2 SERVQUAL methodology 1. The answers of survey 20 questions were entered in an Excel sheet, where the answers of Western Union users separated from the answers of MoneyGram users. 2. Find the average score for every statement of 20 statements. 3. Calculate the Gap Score for each of the statements where the Gap Score = Perception – Expectation. (We have considered the expected score to be 4.25 for all questions) 4. Obtain an average Gap Score for each dimension of service quality by finding the average gap score for the statements that constitute the dimension. 5. Calculate the importance weights for each of the five dimensions of service quality constituting the SERVQUAL scale. The sum of the weights should add up to 100. We had distributed the dimensions statements (in Appendix 2) for some people where every statement represents a one specific dimension (Sample: 30 participants) The average weight score for each dimension after analyzing the responses is displayed in the table 2. 6. Calculate the weighted average gap score for each of the five dimensions of service quality multiplying the average gap score for every dimension by the weighted scores. Then sum the calculated scores to obtain the average weighted gap score. (See table 2) 7. Calculate the weighted average score for each of the five dimensions of service quality by weighting the average score to the weight for each dimension (for example: Tangibility weighted score = ( 3.84 * 18.93 )/5 = 14.55). Then sum the calculated scores to obtain the average weighted score. (See table 3) 2.2.3 Findings Our results for Western Union and MoneyGram in the following tables: Dimension Western Union MoneyGram Average Gap Score Weight Weighted Gap Score Average Gap Score Weight Weighted Gap Score Tangibility -0.41 18.93 -7.69 -0.55 18.93 -10.33 Reliability -0.32 22.78 -7.29 -0.43 22.78 -9.84 Responsiveness -0.25 22.44 -5.61 -0.41 22.44 -9.18 Assurance -0.14 18.9 -2.66 -0.41 18.9 -7.73 Empathy -0.38 16.95 -6.36 -0.64 16.95 -10.79 Average Weighted gap score -29.61 -47.86 Dimension Western Union MoneyGram Average Score Weight Weighted Score Average Score Weight Weighted Score Tangibility 3.84 18.93 14.55 3.70 18.93 14.03 Reliability 3.93 22.78 17.90 3.82 22.78 17.40 Responsiveness 4.00 22.44 17.95 3.84 22.44 17.24 Assurance 4.11 18.9 15.53 3.84 18.9 14.52 Empathy 3.88 16.95 13.14 3.61 16.95 12.25 Average Weighted score 79.08 75.43 Table 2: SERVQUAL Weighted Gaps Scores Table 3: SERVQUAL Weighted Scores Chart 1: Displaying weighted gap scores Chart 2: Displaying weighted scores Implications 1. A negative Gap score indicates that the actual service (the Perceived score) was less than what was expected. Accordingly, we can find that the two services are supplied under expectation, but with higher gap for MoneyGram service. 2. The highest gaps are in tangibility and empathy dimensions for MoneyGram, they should work more on these two dimensions to provide them in more quality oriented manner. 2.3 Awareness Survey Electronic survey had been created using Vista survey (vista-survey.com/). It was arranged logically, so the questions that will be presented are related to the previous answers. For example, if the participant said that he never heard about MoneyGram, I will not ask him if he ever used MoneyGram service. (The complete sets of questions in the awareness survey are listed in Appendix 4). 2.3.1 Survey Analysis Sample size: 73 participants Western Union users ïÆ'   56% (40 participants) MoneyGram users ïÆ'   8% (6 participants) Other services users ïÆ'   5% Not current users of money transfer services ïÆ'   34% Sample Demographics: Demographic variables Segments and percentages Gender 52% Male 48% Female Age group 7% 18 to 25 47% 26 to 30 27% 31 to 35 5% 36 to 40 14% Above 41 Employment Status 79% Employed full time 3% Employed part time 12% Homemaker Full time student 3% Retired 3% Currently unemployed 2.4 Net Promoter Score (NPS) NPS is a management tool that can be used to gauge the loyalty of a firms customer relationships. We can calculate NPS based on the answer of the recommend question in the survey, the answers are classified as follows: Promoters – who answered YES are loyal enthusiasts who will keep buying and refer others, fueling growth. Passives – who answered Not Sure are satisfied but unenthusiastic customers who are vulnerable to competitive offerings. Detractors – who answered NO are unhappy customers who can damage your brand and impede growth through negative word-of-mouth. NPS captures two key behaviors: 1. Buyer economics (the value of the customer) 2. Referral economics (their potential value through referral). The first deals with an individual’s own choices and the second with how those choices influence others. The difference- the net- is the metric of interest. It takes into account the positive impact of Promoters (higher repurchase rates and referrals) and the negative impact of Detractors (negative comments, lower repurchase rates) to yield a summary metric. Higher percentages of Detractors also link to reduced growth rates. This evidence shows that it is not just Promoters but the absence of Detractors that create a positive growth engine. The ultimate question (The recommend question) We asked the following question in our survey to calculate NPS: Q. Would you recommend the service provider for other people? Results from SERVQUAL survey: Western Union users MoneyGram users YES 84% 74% Not Sure 13% 26% NO 3% 0% NPS = Promoters – Detractors NPS (Western Union) = 84% – 3% = 81% NPS (MoneyGram) = 74% 0% = 74% Results from electronic awareness survey: Western Union users MoneyGram users Absolutely, all of the time (Promoters) 36% 17% Most of the time (Promoters) 39% 67% May or may not (Passives) 15% 17% Probably not (Detractors) 5% 0% Would never recommend (Detractors) 5% 0% NPS = Promoters – Detractors NPS (Western Union) = (36% + 39%) – (5% + 5%) = 65% NPS (MoneyGram) = (17% + 67%) – 0% = 84% Implications: NPS for Western Union is greater than MoneyGram, so Western Union users could promote the service more than MoneyGram users. We have some passives for both services (higher for MoneyGram); those can be attracted by competition easily. MoneyGram in the two surveys doesn’t’ have detractors. This is a good indication of potential growth. But in this study, we can relate this result to the few no. of participants from MoneyGram users. That’s because, we used random sampling, and we expect the percentage of MoneyGram users in the sample is reflecting the actual no. of users. The two scores are considered quite high, we need more research and interviewing people with open-ended questions to elaborate more about their attitude toward their money transfer service, and this should be conducted by Ahli bank on 60% of MoneyGram users as this research has limited time to be finished. NPS is a good methodology to adapt it. It needs more research, and group discussions to be implemented in the bank. 2.5 Area of study Our area of study is Gardenz Street. We did choose this street as it has a well and large coverage of money transfer agencies. We have found that the spread of the services over the banks and money exchange agencies in this area as follows: 15% MoneyGram 85% Western Union International spreading of the two services as follows: 97% for Western Union 3% for MoneyGram We can find that these international spreading numbers are reflected into Jordanian market, regardless that the spread in our area of study was quite higher than international numbers. 2.6 Mystery Shopping Duration: 3 days Location: Banks and money exchange agents in Gardenz Street. Tool: Checklist (see Appendix 3) The visited suppliers: Western Union MoneyGram Banks Housing bank Jordan Kuwait bank Commercial bank Jordan bank Ahli bank Money exchange agents Petra ME Aboud ME AlFurat ME AlAlami ME Abu Shaikha ME Mesharbesh ME AlRaed ME Summary: The above listed money transfer suppliers were visited. These suppliers are located in our study area (Gardenz Street). We are looking in our visits to check if the standards are implemented and to which level they are performed. We have covered the following dimensions in the visits: the sign, promotion and feature knowledge, application filling, and extra benefits provided to customers. Analysis: Suppliers average scores: Western Union MoneyGram Banks 3.51 3.19 Money exchange agents 2.72 2.6 Field Observations: 1. The banks supply the service in more quality oriented manner. That’s because the banks are well prepared for providing financial services, and the money transfer is one of the main services delivered to customers. 2. It was obvious that the banks don’t give attention and priority for money transfer service as one of their services, so they don’t have a specific employee for this service, the customer should wait in a queue most of the time, and you could wait a long time to find the responsible part inside the branch to deliver the service to you. 3. The money exchange agent can supply the service without long waiting time, they have specific employee to serve you, and the time for delivering the service is more convenient for customers. But the money exchange agents don’t follow standards in tangibility (cleanness, modern equipments), and their employees don’t have the required knowledge in delivering this service. 4. The sign of Western Union is attractive in its color and size in most suppliers’ offices. That’s doesn’t apply on MoneyGram at all, it could takes you long time to perceive an agent while you are passing by the car. 2.7 Price Comparison (Transfer Fees) The transfer fees are set from the international companies of both services. Sending $1000 from Jordan to the following countries: MoneyGram Western Union Egypt $12 $15 Philippines $12 $15 Srilanka $19.9 $15 Indonesia $9 $10 Emirates $50 $47 Implications: There are some countries were MoneyGram is cheaper than Western Union. Western Union revised their prices and minimized them since one month from starting this study. It was more expensive than MoneyGram. Western Union used the same low transfer fee for all the countries which have high number of labors inside Jordan. Those labors are the most targeted customers who care about the prices to be low and competitive. 3.0 Outcome 1. Benchmarking results Based on the previous analysis, each one of the following criteria will be given a rate out of 5, to be able to determine the gap between the two services. Western Union MoneyGram SERVQUAL Dimensions 3 2 Market Share 5 1 Awareness 4 1 Price 4 4 Spread 5 2 The above table shows that the Western Union is better performing in most criteria, and the price is the only one that provided on the same level from both services. 2. Awareness The following pie chart illustrates the awareness level of MoneyGram in Jordanian market (based on awareness survey results) 3. Service quality The service quality in which money transfer service is supplied should be revised and work on for both services to be more reliable and competitive, but MoneyGram should work more on service quality as it has higher gap from expected performance than Western Union in SERVQUAL dimensions. 4. Spread The spread of MoneyGram suppliers over the studied area was in very low percentage comparing with Western Union. But we can find lower percentage in international spreading of MoneyGram which could reflect on most areas inside Jordan (3% MoneyGram, 97% Western Union) 5. Customers Preference The customers would like to use money exchange agencies for transferring money for their prompt service and availability for longer period of time, but the most suppliers of MoneyGram are banks!!! 6. Money Transfer Fees The transfer fees of the two services could be on the same level, some countries are cheaper for Western Union, and some are cheaper for MoneyGram. 4.0 Recommendations 1. Increase the number of money exchange agents who supply the service on the quality standards of the contactor (Ahli bank). That’s because most of money transfer users prefer to use money exchange agencies for this service. 2. Apply NPS score and its improvement methodology. NPS when combined with appropriate diagnostics and follow-up actions; it drives improvements in customer loyalty and enables profitable growth. Ask the customers the recommend question, calculate NPS form time to time, and seek to increase the promoters and decrease the detractors. 3. Increase Awareness level. Jordanian people are not aware of MoneyGram service as a main competitor of Western Union, and a reliable service for money transfer, and half of them they don’t hear about it before. Accordingly, Ahli bank should start awareness campaign and creative marketing to increase the awareness level. 4. Apply quality standards for money exchange subagents. They should implement Ahli bank quality standards, to deliver the money transfer service as customers’ expectations. That could be applied by providing them with training on service quality, and continuous monitoring for their commitment to standards. International company should assign a budget for these training as well. 5. Review prices with the international company. Provide the customers with affordable and competitive prices to keep their loyalties. Moreover, offer them extra benefits like special discounts and gifts in continuous manner. 6. Review the sign with the international company. It should have more attractive colors and design, and which should reflect the brand all of the time, and the color should be positioned in customer mind for MoneyGram as we always perceive the yellow color for Western Union. 7. Activate online money transfer for Jordan. The online money transfer is available through MoneyGram website for some specific countries. They should negotiate with the international company to make Jordan one of them, so customers can send money from and to Jordan electronically with lesser transfer fees. 8. Continuous quality improvements and benchmarking. Find new area for improvement; evaluate the processes, benchmark against competitors continuously. References http://finance.mapsofworld.com/money/transfer/western-union.html,  © Mapsofworld.com 2008 https://www.moneygram.com/,  © 2009 MoneyGram Ms. Rawan Sharabi Ahli Bank Quality Manager Email: rawansa@hotmail.com Appendix 1 – SERVQUAL Survey Talal Abu Ghazaleh College of Business Questionnaire The following survey is built to benchmark the money transfer services and to assess the quality in providing this service. As a user of money transfer service, we would like you to participate in this survey. All data will remain confidential in strict accordance with the ethical standards. Please answer the following questions as accurately as possible. Thank you for helping me to complete this dissertation research. Which money transfer service are you using? Moneygram Western Union Other What is the service provider channel that you are using the money transfer service through (Name the bank or the money exchange agency)? Why did you choose it for this service? Read the following items carefully which concerns money transfer service that you are using: Circle one number for each statement: Strongly Disagree (1), Disagree (2), Not Sure (3), Agree (4) and Strongly Agree (5) 1. The service provider has modern looking equipment. (LCD, furniture, PCs, printers, queuing system, ) 1 2 3 4 5 2. The service provider has clean office and equipments 1 2 3 4 5 3. The service providers reception desk employees are neat appearing (well dressed, well shaved, suitable makeup, ) 1 2 3 4 5 4. Materials associated with the service (such as postures, brochures) are visually appealing at the service provider. 1 2 3 4 5 5. When the service provider promises to do something by a certain time, it does so. 1 2 3 4 5 6. When you have a problem, the service provider shows a sincere interest in solving it. 1 2 3 4 5 7. The service provider performs the service right the first time. 1 2 3 4 5 8. The service provider insists on error free records. 1 2 3 4 5 9. Employees in the service provider tell you exactly when the services will be performed. 1 2 3 4 5 10. Employees in the service provider give you prompt service. 1 2 3 4 5 11. Employees in the service provider are always willing to help you. 1 2 3 4 5 12. Employees in the service provider are never too busy to respond to your request. 1 2 3 4 5 13. The behaviour of employees in the service provider instils confidence in you. 1 2 3 4 5 14. You feel safe in your transactions with the service provider. 1 2 3 4 5 15. Employees in the service provider are consistently courteous with you. 1 2 3 4 5 16. Employees in the service provider have the knowledge to answer your questions. 1 2 3 4 5 17. The service provider has operating hours convenient to all its customers. 1 2 3 4 5 18. The service provider has employees who give you personal attention. 1 2 3 4 5 19. The employees of the service provider understand your specific needs. 1 2 3 4 5 20. The service provider has your best interests at heart. 1 2 3 4 5 Would you recommend the service provider for other people? Yes No Not sure Name(Optional): _____________________________ Gender: Male Female Age: _______________ Nationality: ___________________________________ Education: ____________________________________ Occupation: ___________________________________ Appendix 2 – Survey Dimensions Weighting German Jordanian University Questionnaire Money Transfer Services Benchmarking Listed below are the five sets of features pertaining to money transfer suppliers. We would like to know how much each of these sets of service features is important to you. Please set the points for each of the following features according to how important it is to you (Points: from 1 to 5). Features Points 1. The appearance of the suppliers’ physical facilities, equipment, personnel and communication materials. 2. The suppliers’ ability to perform the promised service dependably and accurately 3. The suppliers’ willingness to help customers and provide prompt service. 4. The knowledge and courtesy of the suppliers’ employees and their ability to convey trust and confidence. 5. The caring individual attention the supplier provides its customers. Appendix 3 – Mystery Shopping Checklist نموØ °Ã˜ ¬ Ø ªÃ™â€šÃ™Å Ã™Å Ã™â€¦ Ø §Ã˜ ¨Ã˜ ¹Ã˜ §Ã˜ ¯ Ø ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€¦Ã™Ë†Ã™â€ Ã™Å  Ø ¬Ã˜ ±Ã˜ §Ã™â€¦ Ùˆ Ø §Ã™â€žÃ™Ë†Ã˜ ³Ã˜ ªÃ˜ ±Ã™â€  يونيون ممØ ªÃ˜ §Ã˜ ² Ø ¶Ã˜ ¹Ã™Å Ã™  Ù„Ø § ينØ ·Ã˜ ¨Ã™â€š Ø §Ã™â€žÃ™Ë†Ã˜ µÃ™  5 4 3 2 1 Ø §Ã™â€žÃ™â€žÃ™Ë†Ã˜ ­Ã˜ © Ø ­Ã˜ ¬Ã™â€¦ Ø §Ã™â€žÃ™â€žÃ™Ë†Ã˜ ­Ã˜ © Ø §Ã™â€žÃ˜ ªÃ˜ µÃ™â€¦Ã™Å Ã™â€¦ : Ø §Ã™â€žÃ˜ §Ã™â€žÃ™Ë†Ã˜ §Ã™â€  ÙˆØ ¶Ã™Ë†Ã˜ ­ Ø §Ã™â€žÃ™â€žÃ™Ë†Ã˜ ­Ã˜ © ÙˆØ ¶Ã™Ë†Ã˜ ­ Ù…Ø ¹Ã˜ §Ã™â€žÃ™â€¦ Ø §Ã™â€žÃ˜ §Ã˜ ³Ã™â€¦ Ø §Ã™â€žÃ˜ ªÃ˜ ³Ã™Ë†Ã™Å Ã™â€š Ùˆ Ø §Ã™â€žÃ˜ §Ã™â€žÃ™â€¦Ã˜ §Ã™â€¦ Ø ¨Ã˜ ®Ã˜ µÃ˜ §Ã˜ ¦Ã˜ µ Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€¦Ã™â€¡Ã˜ §Ã˜ ±Ã˜ © Ø ¨Ã˜ ¹Ã˜ ±Ã˜ ¶ Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø ¯Ã™â€šÃ˜ © Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã™â€žÃ™Ë†Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€žÃ˜ ·Ã˜ §Ã™ Ã˜ © Ùˆ Ø §Ã™â€žÃ™â€žÃ˜ ¨Ã˜ §Ã™â€šÃ˜ © Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™ Ã˜ © Ø ¨Ã˜ ®Ã˜ µÃ˜ §Ã˜ ¦Ã˜ µ Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™â€šÃ˜ © Ø ¨Ã™â€¦Ã˜ ²Ã˜ §Ã™Å Ã˜ § Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™ Ã˜ © Ø ¨Ã˜ ´Ã˜ ±Ã™Ë†Ã˜ · Ùˆ Ø §Ã˜ ¬Ã˜ ±Ã˜ §Ã˜ ¡Ã˜ §Ã˜ ª Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™ Ã˜ © Ø ¨Ã˜ ¢Ã˜ ®Ã˜ ± Ø §Ã™â€žÃ™â€¦Ã˜ ³Ã˜ ªÃ˜ ¬Ã˜ ¯Ã˜ §Ã˜ ª Ø ¹Ã™â€  Ø §Ã™â€žÃ˜ ®Ã˜ µÃ˜ §Ã˜ ¦Ã˜ µ Ùˆ Ø §Ã™â€žÃ™â€¦Ã˜ ²Ã˜ §Ã™Å Ã˜ § Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™ Ã˜ © Ø ¨Ã˜ §Ã™â€žÃ˜ ´Ã˜ ±Ã˜ §Ã˜ ¦Ã˜ ­ Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™ Ã˜ © Ø ¨Ã˜ §Ã™â€žÃ˜ ¹Ã™â€¦Ã™Ë†Ã™â€žÃ˜ §Ã˜ ª Ùˆ Ø §Ã˜ ¬Ã˜ ±Ã˜ §Ã˜ ¡Ã˜ §Ã˜ ª Ø §Ã™â€žÃ˜ µÃ˜ ±Ã™  Ø §Ã™â€žÃ™â€¦Ã˜ ¹Ã˜ ±Ã™ Ã˜ © Ø ¨Ã˜ ¥Ã˜ ¬Ã˜ ±Ã˜ §Ã˜ ¡Ã˜ §Ã˜ ª Ù…Ø § Ø ¨Ã˜ ¹Ã˜ ¯ Ø §Ã˜ ±Ã˜ ³Ã˜ §Ã™â€ž Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™Æ'Ù Ã˜ §Ã˜ ¡Ã˜ © Ø ¨Ã˜ ´Ã™Æ'Ù„ Ø ¹Ã˜ §Ã™â€¦ Ø ªÃ˜ ¹Ã˜ ¨Ã˜ ¦Ã˜ © Ø §Ã™â€žÃ˜ ·Ã™â€žÃ˜ ¨ Ø ªÃ˜ ¹Ã˜ ¨Ã˜ ¦Ã˜ © Ø §Ã™â€žÃ˜ ·Ã™â€žÃ˜ ¨ Ø ¹Ã™â€žÃ™â€° نموØ °Ã˜ ¬ Ø ®Ã˜ §Ã˜ µ من Ù‚Ø ¨Ã™â€ž Ø §Ã™â€žÃ˜ ¹Ã™â€¦Ã™Å Ã™â€ž Ø ªÃ˜ ¹Ã˜ ¨Ã˜ ¦Ã˜ © Ø §Ã™â€žÃ˜ ·Ã™â€žÃ˜ ¨ Ø ¨Ã™Ë†Ã˜ §Ã˜ ³Ã˜ ·Ã˜ © Ø §Ã™â€žÃ™â€¦Ã™Ë†Ã˜ ¸Ã™  (Ø §Ã™â€žÃ™Æ'Ø ªÃ˜ ±Ã™Ë†Ã™â€ Ã™Å ) ÙˆØ ¶Ã™Ë†Ã˜ ­ Ø ¨Ã™Å Ã˜ §Ã™â€ Ã˜ §Ã˜ ª Ø §Ã™â€žÃ˜ ·Ã™â€žÃ˜ ¨ Ø ³Ã˜ ±Ã˜ ¹Ã˜ © Ø ªÃ˜ ¹Ã˜ ¨Ã˜ ¦Ã˜ © Ø §Ã™â€žÃ˜ ¨Ã™Å Ã˜ §Ã™â€ Ã˜ §Ã˜ ª Ø §Ã™â€žÃ™â€¦Ã˜ ¯Ã˜ © Ø §Ã™â€žÃ˜ ²Ã™â€¦Ã™â€ Ã™Å Ã˜ © Ù„Ø ªÃ˜ ¹Ã˜ ¨Ã˜ ¦Ã˜ © Ø §Ã™â€žÃ˜ ·Ã™â€žÃ˜ ¨ ÙˆØ ¬Ã™Ë†Ã˜ ¯ Ø §Ã˜ ³Ã˜ ¦Ã™â€žÃ˜ © Ø ªÃ˜ ¶Ã™â€¦Ã™â€  Ø §Ã™â€žÃ˜ ¢Ã™â€¦Ã˜ §Ã™â€  للØ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø §Ã™â€žÃ™â€¦Ã˜ ²Ã˜ §Ã™Å Ã˜ § Ø §Ã™â€žÃ˜ §Ã˜ ¶Ã˜ §Ã™ Ã™Å Ã˜ © Ù‡Ø ¯Ã˜ §Ã™Å Ã˜ § Ø ±Ã™â€¦Ã˜ ²Ã™Å Ã˜ © Ø ®Ã˜ µÃ™Ë†Ã™â€¦Ã˜ §Ã˜ ª Ø ¹Ã™â€žÃ™â€° Ø §Ã™â€žÃ˜ ®Ã˜ ¯Ã™â€¦Ã˜ © Ø ³Ã˜ ­Ã™Ë†Ã˜ ¨Ã˜ §Ã˜ ª Ø ¯Ã™Ë†Ã˜ ±Ã™Å Ã˜ © Appendix 4 MoneyGram Awareness Survey The following survey is built to measure the awareness level of MoneyGram service. Please answer the following questions as accurately as possible. Thank you for helping me to complete this dissertation research. 1. Have you ever heard of MoneyGram service before? ( ) Yes ( ) No ( ) Not sure 2. How did you first hear about MoneyGram service? ( ) Magazine ( ) Radio ( ) Internet ( ) TV ( ) Friend or relative ( ) Other If Other, please specify: 4. Are you currently using the money transfer service? ( ) Yes ( ) No 5. Which is the money transfer service you are using? [ ] MoneyGram [ ] Western Union [ ] Express [ ] Other If Other, please specify: 6. Overall, how would you rate MoneyGram service? ( ) Excellent ( ) Very Good ( ) Good ( ) Fair ( ) Poor 8. What is your favorite thing about MoneyGram service? 9. Would you recommend your money transfer service to another person? ( ) Absolutely, all of the time ( ) Most of the time ( ) May or may not ( ) Probably not ( ) Would never recommend 10. Name (Optional): 11. Your age: ( ) Under 18 ( ) 18 to 25 ( ) 26 to 30 ( ) 31 to 35 ( ) 36 to 40 ( ) 41 to 45 ( ) 46 to 50 ( ) 51 or older 12. Your Gender: ( ) Male ( ) Female 13. Which category best describes your employment status? ( ) Employed full time ( ) Employed part time ( ) Homemaker ( ) Full time student ( ) Retired ( ) Currently unemployed ( ) Disabled ( ) Dont Know/Not Applicable Table of Contents 1.0 Introduction 4 1.1 Background 4 1.2 Problem Presentation 5 1.3 Why benchmarking 5 1.4 Purpose 5 1.5 Strategy 6 1.6 Limitations 6 2.0 Methodology 6 2.1 Process Analysis – Flowchart 6 2.2 SERVQUAL Survey 8 2.2.1 Survey Analysis 8 2.2.2 SERVQUAL methodology 9 2.2.3 Findings 10 2.3 Awareness Survey 12 2.3.1 Survey Analysis 12 2.4 Net Promoter Score (NPS) 14 2.5 Area of study 15 2.6 Mystery Shopping 16 2.7 Price Comparison (Transfer Fees) 18 3.0 Outcome 20 4.0 Recommendations 22 References 23 Appendix 1 – SERVQUAL Survey 24 Appendix 2 – Survey Dimensions Weighting 27 Appendix 3 – Mystery Shopping Checklist 28 Appendix 4 MoneyGram Awareness Survey 29 Research Papers on Benchmarking Money Transfer Services Twilight of the UAWThe Effects of Illegal ImmigrationNever Been Kicked Out of a Place This NicePETSTEL analysis of IndiaAnalysis of Ebay Expanding into AsiaInfluences of Socio-Economic Status of Married MalesBionic Assembly System: A New Concept of SelfRiordan Manufacturing Production PlanThe Project Managment Office SystemOpen Architechture a white paper

Saturday, February 29, 2020

Carl Sandburg Biography Essay

Carl Sandburg Biography Essay Carl Sandburg was unique compare to many other poets. All of the poems that he wrote were short and straight to the point. You would not find any poems that he had written that are over a page, yet still; his poems are very easy to understand. Sandburg lived through a lot of historic events, so all of his poems were about those historic events. As you know, history isnt always exciting or easy to learn. Yet, Sandburg was able to write about those times in a way that an average high school student can understand, unlike other poets like Emily Dickinson or Edgar Allen Poe. Carl Sandburg should be included in an anthology of American poetry because of his writing technique and experience. Sandburg used a lot of the generalization methods to make his poems simpler to understand. Even though we know that sometimes-generalizing things are not good, Sandburg did a great job of it and was still able to write out everything he wanted to. Like I said, Carl Sandburg lived through some of the most famous historic events in the United States of all time. He had seen events like World War I, the roaring 1920s, the Depression, World War II, the New Deal, and the Cold War. The anthology of American poetry needs more poets with his kind of experience. Ill bet you that he never had trouble trying to figure out what to write about. The poem I chose by Carl Sandburg was a poem called JAWS. Its a poem about World War I, and it talks about how the countries that were involved in the war had a chance to prevent war, but they ignored it. This poem should be included as an example of the poets work because its saying what we think and feel. When we learn about how World War I was started, we would be thinking dont these countries realize what theyre getting themselves into and dont they have consciences. The poem JAWS talks about all these things so we can relate to it. Another reason why I think this poem should be included as an example of the poets work is because its short and straight to the point. If you were to give a high school student a choice of either reading a page long poem or a paragraph long poem, most chances are that student will pick the paragraph long one. And just because the poem JAWS is short doesnt mean its not well written or incomplete with information. It has enough information for that certain type of poem and probably even an elementary student can understand it. This poem can be included in the canon because its about history and history is being taught on for all generations. It also should be included in the canon because not many poems in the canon are as short yet still contains so much information.

Thursday, February 13, 2020

Coursework Case Study Example | Topics and Well Written Essays - 1750 words - 1

Coursework - Case Study Example In this context, the employer can be prosecuted if the worker died or he or she is an illegal immigrant. An example of a case of Donoghue v Stevenson (1932) HL, Mrs. Donoghue accompanied by a friend went to Minchella’s Wellmeadow. The friend ordered ice cream and a bottle of ginger beer, when all the beer was poured, and it was found to contain a snail. Mrs. Donoghue became unwell after consuming the contaminated beer. The owner of the cafà © was held negligible of duty of care, because the neighbor was injured. The cafà © owner act affected another person that she ought to have them under observation not to be affected. Where a person is held in an institution then the organization owes the convict a relevant duty of care. It applies where the offence committed has features relating to offence in section occurred before 1 September 2011, and then the common law applies. The court will decide whether the organization owed the dead a duty of care (section 2(5) (Ormerod, Smith & Hogan, 2011). However, in order to conclude there was a breach, it must be very serious and the extent of risk to death it posed section 8(2). This shows the complexity of the legal nature to the presence of a duty of care in the law of negligence. A case of Khan, R v [1993] CA, the defendant, a drug dealer gave heroin to a 15-year-old girl. Afterward, the girl was in apparent need for medical attention but the defendant left her until the following day when she was found dead. The drug dealer was convicted for the offence of omission to ask for medical assistance and not giving heroin. The jury concluded that he owed the girl duty of care, which he breached, and constituted gross negligence and thus a criminal act. Even though the Act does not define causation, the intention follows the features of the law on gross negligence manslaughter. Therefore, the hearing will need to demonstrate that the breach was more than the

Saturday, February 1, 2020

Hyphenated American Position Paper Essay Example | Topics and Well Written Essays - 1000 words

Hyphenated American Position Paper - Essay Example In this way, the Irish-American has found a hyphenated identity through response to American perceptions of his (or her) Irishness. The grim nature of nineteenth- and early twentieth-century perceptions of Irish-Americans can be examined through a look at Nast's 1871 cartoon, reproduced below: Two particular signifiers of Irish-American stereotype are present in this picture. The character holds a bottle in one hand and a gun in the other. The bottle signifies Irish drunkenness, and the gun, violence. These stereotypes are so strongly ingrained that even a Korean-born man like myself can look at these signifiers and interpret them in the way intended by the artist. Further, the writing on the bottle - â€Å"Gun Powder, Uncle Sam's† - signifies that the Irish-Americans support their less than respectable habits with the resources of their new land. Nast also addressed Irish females in a series of cartoons about a servant named Brigid. The actual cartoons are difficult to locate , but a description can be found of her in Bronwen Walter's Outsiders Inside as a â€Å"clownish Irish maid.† (63) These characteristics were among America's first popular perceptions of the Irish-American. The Irish-American had much to contend with in building an identity. ... The narrator of the song applies for a job and is told, â€Å"No Irish need apply,† and the following occurs: I couldn't stand it longer, so a hoult [sic] of him I took, And I gave him such a welting as he'd get at Donnybrook. He hollered, Millia murther, and to get away did try, And swore he'd never write again, No Irish need apply. He made a big apology, I bid him thin [sic] good-bye, Saying: Whin [sic] next you want a bating [sic] write, No Irish need apply. (Poole, 1862) In this stanza, the narrator reclaims ownership of the violence stereotype, but turns it into an expression of pride. The final line signifies the narrator's willingness to stand up for his identity. In reclaiming this identity, he also reclaims the stereotype of the Irish-American as violent. He seems to intend an act of physical violence to be read as strength and pride instead of the byproduct of laziness associated with the trait in the Nast cartoons. This reclaiming continued long past the 1860s. Over a century later, Irish author Frank McCourt responded to these cartoons in his 1997 musical The Irish and How They Got That Way. His responses are not verbal but theatrical, as his actors perform â€Å"Brigid† jokes: WOMAN 1:Mrs. Van Wick said to Brigid, 'Look at the dust on this sideboard; I can write my name in it!' WOMAN 2: Lord above, Missus, isn't it a great thing to have an education! (McCourt, 1997) In performance, as viewable on the original cast recording, the actress portraying the mistress speaks in a high-class accent. The actress portraying â€Å"Brigid,† by contrast, speaks in a high-pitched brogue and rolls her eyes at the punchline. This action serves as a commentary on the ridiculousness of the joke

Friday, January 24, 2020

Essay examples --

It is already well known that treating LPS to RAW 264.7 cells increases both the latter’s length and surface area, as the former is recognized by the latter as a PAMP (Christie). While the general direction of morphological change was predicted, its degree with respect to the concentration of LPS solution treated still remained in question. Thus, the investigation assessed the following two aspects of morphological change compared to their negative control groups: Difference in average length and surface area of RAW 264.7 cells. As shown in Figure 3 of this investigation, a positive correlation exists between the concentration of LPS solution treated and the difference in average length of RAW 264.7 cells compared to that of those of the negative control group; for instance, the latter increased from 14.385  µm to 53.763  µm as the former increased from 0.1  µg†¢ml-1 to 100  µg†¢ml-1. The latter’s magnitude of increase decreased with each increase in the former, exhibiting the correlation’s logarithmic behavior; compared to the latter’s increase from 25.215  µm to 44.001  µm as the former increased from 1  µg†¢ml-1 to 10  µg†¢ml-1, the latter’s increase from 44.001  µm to 53.763  µm as the former increased from 10  µg†¢ml-1 to 100  µg†¢ml-1 was marginal. The overall correlation between the two variables shown is strong, as evidenced by its high correlation coefficient value (R2=0.9846) and the absence of outliers throughout th e data. Figure 4 of this investigation also displays a positive correlation between the concentration of LPS solution treated and the difference in average surface area of RAW 264.7 cells compared to that of those of the negative control group; for instance, the latter increased from 55.714  µm2 to 277.400  µm2 as the former ... ...ral weaknesses were considered. For instance, fractures in cytoplasmic processes most likely have originated from physical damage rather than from immunologic interactions; repeated attempts to attach coverslips onto the SEM specimen stubs using carbon adhesive tabs seems to be the cause. Nevertheless, previous studies on relevant fields show that some transcription factors involved in TLR4 signaling pathway may regulate LPS-induced apoptosis in macrophages (Ma et al. 41827). Connections could thus be drawn between the concentration of LPS solution treated and RAW 264.7 cell death to some degree. The existence of a threshold value for LPS concentration to induce cell death may also explain the logarithmic correlations seen in differences in average length and surface area of RAW 264.7 cells, suggesting a limit to which the cells can undertake immunologic responses.

Thursday, January 16, 2020

Personal Views Ethics

u01a1 Personal Views Ethics Essay Each person should live with moral standards. To distinguish between the right and wrong is based on the person’s ethics. It describes what kind of values and beliefs does the person has. In business, it composed of standard ethics that serves as a guideline among employees about their expectation to the company. Newell S. stated that ethics in business focuses on identifying the moral standards of right and wrong as they apply to behaviour within and across business institutions and other related organizations.The goal of business is to gain profit but, the fair practices they implement internally and externally matters because the values they represents reflects the ethics of the company. Rajeeve stated that the lack of business ethics in the market is the reason the world economy is presently in crisis. Unethical practices such as dishonesty, lack of transparency, creating false documents, and sexual discrimination are activities that are n ot fair. A Quick Ethics Test from Dayton Fandray of Raytheon Company was chosen to distinguish the ethical values of the person when faced in dilemmas. Consider the following article: Drawbacks of Business EthicsIt includes the information about legalities, the affected person of such case, fitting of right values, the appearance in newspaper, its reflection on the company, the choice of being right and the feeling towards the result (Salopek J. , 2001). Through this test, the company can assess the capabilities of their employees in terms of ethical thinking. A concrete briefing about the company’s ethics is needed as a recommendation after the assessment. This test is valid to develop the employee’s ability in decision making against the company’s policy and procedures, regulations, values and self-The effects of ethics in Business perspective. When an employee turns to a gray decision situation, reflecting through this test is essentially help before proceeding. Myths of Business Ethics Ketz, E. (2003) stated that many myths exist in the business world. He lay out seven ethics and five were further discussed in the following section. The first myth given is about the non-existence of business ethics. Principles of ethics were come from the personal life. The correlation of ethics to the aspects of life is given proof and justifiable than the business ethics itself.The value of honesty is adapted from the person’s character and applied in the business policy. Ethics is a matter of education alone. This explains that those who are educated are the only one who has ethics. But, most unethical people in the business world came from the prestigious universities. Responsibility for ethical education rests with colleges and universities. This myth emphasizes that colleges and universities are accountable for the training of ethics of such person. To clarify this, ethics is learn through one’s belief and shape by the experiences gain.The behaviour or attitude reflects the character of the person as a whole. Ethics is different from mathematics that needs to be computed or English that needs to be grammatically correct. The effects of ethics Business Ethical dilemmas are episodic. This myth explains that ethical problems comes only occasionally during one's life. Ethical dilemmas are not planned. It came out unexpectedly and the frequent encounter of it doesn’t count. It doesn’t have limits on how many times it will come to the person’s live.Professional ethics can be separated from personal ethics. This myth is not true. The ethics of such person reflects with its own character. The way the person presents himself whether in the business or personal aspects of his life is the same. Decision Making Ethics in business serves as a guide to employees to give confidence in their decision. It equips them tools and references that will help in decision making. It established unified rules and belief that will entrust each employee to help each other towards the goal of the company.Effective leaders in the company influence the factors of the su ccess against the endeavours. They are the key decision maker. The person in this position should have strong character and principles that will not oppose to the company’s unified ethics. They are the people who are personally ethical in word, thought, and deed and who conduct their decision making openly so that they're perceived as ethical even from a distance. In a corporation, the decision maker varies from the higher position to the lower. There are different areas of expertise divided into different department.Decisions about prospective The effects of ethics in Business Clients were under the jurisdiction of sales department and not with the finance group. There are boundaries and responsibility within their own people. The leader of each group evaluates certain cases, reacts and form a solution based on company’s ethics. Conclusion Having a business ethics is important. Chen E. emphasizes the code of ethics symbolizes the ethical responsibilities of the compan y and the expectations of its employees. It serves a guide to the employees and the company as well.The success of the company varies with the ethics they have. And the ethics are based to the people involved in the organization who run and facilitate the business. Ethics are not made for displays but, for application with purpose. The challenge of being ethical an unethical in the business world has been raised. Despite the rampant unethical leaders in different industries, one of the objective can possess is the elimination of unethical business leader as start with ourselves. It can serves as a model to other beginners and will lessen the possible add- ons.The other objective or expectation for this course is to learn more in depth about the different business ethics among different companies. The issues and lawsuit tendered can be the case for justification and reference. The last expectation is to finally adapt or embrace the business ethics in the concept of being a future lea der or businessman/women. References Chen E. Main Principles of Business Ethics. Retrieved from http://ezinearticles. com/? Main-Principles-of-Business-Ethics&id=4502579 Ketz, E. 2003) The Accounting Cycle: Myths about Ethics. Retrieved from http://accounting. smartpros. com/x38366. xml Newell S. Business Ethics Q finance. Retrieved from http://www. qfinance. com/contentFiles/QF02/g1xtn5q6/12/2/business-ethics. pdf Rajeev L. Ethical and Unethical Business Practices. Retrieved from http://www. buzzle. com/articles/ethical-and-unethical-business-practices. html Salopek J. , (July 2001) Right Thing – business ethics. Retrieved from http://findarticles. com/p/articles/mi_m4467/is_7_55/ai_77713888/pg_3/? tag=content;col1

Tuesday, January 7, 2020

How The Utilities Industry Changed The Us And Gis Essay

12/12/2016 Utilities in the US and GIS GIS is critical to the utilities industry in the US. It allows them to perform mundane tasks that they are required to perform with new levels of ROI (return on investment), safety, and man-hour efficiency. It also allows them to save the taxpayer a substantial sum of money yearly, and also the ability to remain profitable while billing for less. In this paper, I will first discuss some of the basic ways that the utilities industry in the US is using GIS to achieving all of these things, then into each part of the electrical utilities industry and then delve into some of the more technical items used by the industry and their function within the industry as a whole. Geography, as defined in the Cambridge dictionary is â€Å" the study of features and systems of the earth’s surface, including continents, mountains, seas, weather, and plant life, and of the ways in which countries and people organize life within an area.†(3) Therefore, I think it is important to defi ne the history of electricity to give perspective, and its physical properties on a smaller scale to help understand larger concepts from a power engineering perspective. Unfortunately, there is a lot of relevant information to cover before GIS is brought into fruition. 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All the money they make goes into their pockets and even though they make an effort to show how many great programs they have in prisons, if they put half as much money into the systems as they keep for themselves then the country’sRead MoreA Needs Assessment Survey in a Gastroenterology Endoscopy Community of Practice12128 Words   |  49 Pagesexpansion of Internet connectivity around the world. Relationship of Literature Gap to Capstone Project Some of the identified gaps in the literature will frame the structural elements, professional networking preferences, and delivery format of how to design and implement the first phase of the gastroenterology endoscopy CoP project. A needs assessment survey will elicit these elements. Learning, exchange of information, and knowledge are important features of a CoP. In the case of the needs assessmentRead MoreStatement of Purpose23848 Words   |  96 Pagesimportance of the statement of purpose increases, as Robert M. Brown notes, at institutions with strong mentoring programs ―because it is the only place where an applicant can elaborate a research interest to the extent that faculty members can judge how well that interest dovetails with their ownâ€â€" (245). Identify graduate programs that specialize in your area or areas of interest. Remember, your statement should mention a specific program and perhaps even target a subdivision or an area within that